Mobile Phone Repair Software

POS and repair ticket software for mobile phone repair shops.

Manage phone repairs, diagnostics, device details, parts, quotes, payments, repair photos and customer updates from one connected platform.

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Built for mobile device repair workflows

RepairPOS helps phone repair shops manage screen repairs, battery replacements, diagnostics, charging faults, water damage assessments, parts, payments and customer communication without relying on paper tickets.

Repair Tickets

Create digital repair tickets for screen replacements, batteries, cameras, speakers, charging ports, diagnostics and device faults.

Device Details

Record device model, colour, IMEI or serial number, passcode notes, fault description, accessories received and technician comments.

Parts & Labour

Track replacement screens, batteries, ports, cameras, speakers, parts required, labour notes and customer-approved work.

Repair Photos

Store intake photos, visible damage, water damage evidence, repair progress and completion images on each repair ticket.

POS & Payments

Take deposits, process balances, create invoices, issue receipts and manage repair payments from the same customer workflow.

Repair Reports

Track repair volume, parts usage, common faults, staff productivity, payment summaries and service categories.

Mobile phone repair ticket software screen
Phone Repair Job Management

Track every device from intake to collection.

Create repair tickets, add diagnostics, assign technician work, record parts, manage approvals and notify customers when devices are ready for pickup.

  • Track devices by customer, ticket number and repair status
  • Record diagnostics, parts and technician notes
  • Manage estimates, deposits and approvals
  • Send SMS and email repair updates
  • Keep full device and customer repair history

Designed for busy phone repair stores

RepairPOS gives mobile repair shops a clear digital workflow for device intake, diagnostics, pricing, parts, payments and customer communication.

Customer Notifications

Send SMS and email updates when repairs are quoted, approved, delayed, completed or ready for collection.

Diagnostic Checklists

Standardise device checks for screens, battery health, charging, speakers, camera, water damage and data notes.

Digital Approvals

Record customer approval before proceeding with diagnostics, data-sensitive work, part replacement or higher-value repairs.

Fast Job Lookup

Find repairs quickly by customer name, phone number, ticket number, IMEI, device model, due date or repair status.

Employee Management & Reporting

Understand your repair shop performance.

Monitor technician productivity, common device faults, repair categories, parts activity, sales and payment summaries across your mobile phone repair business.

  • Technician productivity reporting
  • Sales and payment summaries
  • Repair category insights
  • Role-based staff access
  • Business activity dashboards
Phone repair shop reporting dashboard

Integrated with popular tools

RepairPOS is built to support modern repair workflows, payment systems, communication tools and automation.

Square
Gmail
Google Cloud
OpenAI
MailerLite
Mailchimp
QuickBooks
Ship Station

Ready to modernise your phone repair workflow?

See how RepairPOS can help mobile phone repair shops manage tickets, diagnostics, parts, payments and customer updates.

Request a Demo